Terms and Conditions “Once in a lifetime Experiences”
Once in a Lifetime Experiences sold by Viking are provided either in full or in part by third parties who are independent contractors and not related to Viking in any way. Viking acts as a sales agent for such third party operators and is not responsible for their conduct or any of the services or experiences that they provide.
By purchasing a Once in a Lifetime Experience (an “Experience”) (a) you confirm that you satisfy all of the requirements set out in the booking conditions applicable to that Experience as specified below, and (b) you confirm that you understand that the various third parties providing them may enter into their own separate contractual arrangements with you, and that you assume the risk of utilizing the services and facilities of those independent contractors. Where required to do so by the third party, you must purchase insurance to cover the risk of any injury or damage which you may suffer or incur during the Experience. In the event of cancellation, any cancellation charges or refunds relating to the experience will be dealt with according to the refund policy specified in the third party contract or in the conditions set out below which will be administered by Viking on your behalf.
Booking conditions specific to the Experience are detailed below:
Hot Air Balloon Ride
Special clothing: Sturdy footwear
Height limits: Min. height 120 cm (edge of basket is 120 cm high)
Special health requirements: Must be comfortable with heights
特殊健康要求 Need to be able to stand for 2 appx hrs in the balloon
No pregnant women or children
The activity is weather dependent as a result of which it is possible that it may be cancelled at short notice. In the event of a weather related cancellation, the guest will receive a full refund but will not be entitled to other compensation.
This activity is subject to minimum group sizes and may be cancelled if insufficient guests book. In this case guests will be given a full refund but will not be entitled to other compensation.
Cancellation by guests is allowed up to 7 days prior to sailing with full refund.
Waiver: Passengers may be issued with a flight ticket contract by the third party vendor, and if issued, passengers will be bound by the terms and conditions of that flight ticket, which may include a waiver of liability. A copy of the ticket terms and conditions can be obtained from the Viking call centre in advance if requested.
Other: Places are limited, early booking is recommended